Last Updated: 2024/08/22
Article 1 (General)
The purpose of this Terms and Conditions (“Terms”) is to define the rights and obligations of the DOPA team (“DOPA” or “We”) and DOPA users (“users” or “you”) in relation to the use of the platform (include DOPA App, other products and websites which link to this Terms, hereinafter referred to as the “Services”) provided by DOPA team, and shall apply to all rights related to the Terms.
You will be subject to this Terms, DOPA Privacy Policy and additional guidelines or rules that are posted on the Services or made available to you, or applicable to specific services and features that are disclosed to you in connection with such services.
Article 2 (Changes)
Please notice that we may modify this Terms at any time based on functional changes, business considerations, laws and regulations or other reasons. We reserve the right to modify this Terms at any time.
We will inform you of any changes that will have a significant impact on your rights and interests through App push notifications, announcements, emails or other reasonable methods. However, we cannot guarantee that the above notifications will be successfully delivered to every user, so you should review this Terms regularly to check such changes. From the date of publication of the new terms, your use of our Services will constitute your acceptance of the new Terms. If you do not agree to the new Terms, please stop accessing or using our Services.
Article 3 (Account)
You need to complete the registration to use all our services. You promise that the registration information you provide to us is true, accurate, current, and complete. You will not provide other people's information without their permission. In the event of any change in the registered information, you shall notify us of such change without delay in the manner specified by us.
The account of a DOPA user is identified by the DOPA ID, password, phone number, and access information for SNS such as Google, Facebook, etc. as specified by the DOPA team.
You may not allow a third party to use, lend, transfer, sell, trade, or pledge your account or other access information. Otherwise, we reserve the right to restrict your account.
You are responsible for all activities under your account. We shall not bear any responsibility except in cases where the damage is attributable to the DOPA team.
If you find that your account has been lost or has been accessed by a third party without authorization, please contact us in time and we will take reasonable measures to assist you in resolving the issue.
We may restrict your account if any of the following events occurs
When your account has been inactive for a long time;
When you unreasonably causes trouble to other users;
If you have or may have an inappropriate relationship with antisocial forces;
If you violate this Terms;
If you infringe upon the legitimate rights and interests of other users or us.
You have rights to delete your account anytime you want, if only you meet the prerequisites listed in the tips on the account deletion page.
You can delete your account through the path provided in the DOPA App. You will have a 7-day reconsideration period. If you log back into your account within this 7-day period, it will be considered as you canceling the deletion of your account. Otherwise, after 7 days, your account will be successfully deleted. If you delete your account, we may delete the access information, description, coins and other information of you. Once the above information is deleted, it cannot be restored. Please confirm that you have understood and accepted the consequences before choosing to delete your account.
We will not be held responsible for the deletion or failure to restore the access information, coins, etc. of you due to your account deletion actions.
Article 4 (Provision of the Services)
We provide the following services to DOPA users as the Services
Services to provide an environment for distributing streaming live, chatting, voice interactive and other user services.
Services to provide virtual gifts to promote communication
Services to use mini-games provided by the DOPA team
Services related to the above items.
We may, at its discretion, change all or part of the Services for the purpose of adding new functions, maintaining and improving the quality of the Services at any time without prior notice to you. In such cases, we do not guarantee that the same functions and service contents will be maintained as before the change. You understand and agree that we do not need to assume any form of liability for the above service changes.
We make no warranty of any kind, either express or implied, including non-infringement of the rights and interests of others, with respect to the Services or any matter related thereto.
Article 5 (Usage Environment)
The telecommunication lines connecting the terminal devices used by you to the Services shall be secured and maintained by yourself at your own responsibility and expense, and we shall assume no responsibility whatsoever.
We do not guarantee the accuracy and completeness of any external links that you may access in the course of using our Services. We are not responsible for the content of any linked site or any link contained in a linked site, and are not responsible or liable, directly or indirectly, for any loss or damage arising from your use of the Services. Furthermore, we are not responsible for the content of any web pages that you point to via external links that are not under our control.
We remind you to be cautious when clicking on links sent to you by other users.
Users shall not access or attempt to access any areas of our administrative domain other than those areas for which they have been granted legitimate authority under these Terms.
You may not collect or use other users' information without authorization from the data subject.
Article 6 (Use of the Service)
You shall use the Services in compliance with the relevant laws and regulations, as well as with this Terms and the DOPA Privacy Policy and other rules separately stipulated by us regarding the use of the Services.
Any dispute between you and other users shall be resolved at the responsibility and expense of you concerned, and we shall not be liable for any such dispute.
“User Generated Content” (“UGC”) refers to all information that you describe, distribute, transmit, post, register, and display within the Services. You should responsible for the UGC that you post.
Your UGC may not include the following content：
Information that defames or discredits a third party (regardless of whether or not the third party is another user);
Obscene, pornographic or borderline information such as descriptions that include obscene expressions or indecent acts, as well as acts of photographing a third party's requests or limbs without the third party's consent, or acts of describing these as having been photographed;
Information that is fraudulent, false, deceptive, or misleading;
Information that discriminates against, prejudices, hates, harasses, or violates the rights of specific individuals or groups, or promotes such discrimination, prejudice, hatred, or harassment;
Information that contains excessively political content or is solely for the purpose of disseminating specific political beliefs (including information that promotes terrorism);
Information containing violent or cruel expressions (including self-injurious acts);
Information that infringes or may infringe any rights of third parties, including intellectual property rights such as patent rights, utility model rights, design rights, trademark rights, copyrights, and portrait rights;
Information pertaining to unauthorized access to hardware or software comprising the Services, cracking, inputting unauthorized data or instructions, or any other act that interferes with the use of the Services or incorporates other software into the Services;
Information that offends public order and morals;
Information that violates or may violate these Terms of Use or laws and regulations, or that encourages such violations;
Other information that the DOPA team has reasonable grounds to deem inappropriate.
In addition to the preceding article, you shall not engage in any of the following acts or acts that the DOPA team deems to fall under any of the following when using the Services, either by yourself or by a third party.
Violating or threatening to violate the Terms or any other terms and conditions related to the Services, such as making statements, etc...
Acts that offend public order and morals;
Acts of notifying false, incomplete, or inaccurate information to the DOPA team;
Any act that infringes or may infringe on the intellectual property rights or any other rights of the DOPA team or any third party;
Posting content that is unauthorized, false, confidential, harassing, illegal, or against social morality;
Duplication, modification, adaptation, etc., of all or part of our software comprising the Services;
Acts of using the Services for purposes other than one's own business purposes, such as acts for the purpose of collecting information on other DOPA users of the Services;
Impersonate any person or entity, falsely claim an affiliation with any person or entity, access another person's account without permission, forge another person's identity, or perform any other similar fraudulent activities;
Any act that obstructs or affect the provision of the Services by the DOPA team to other users;
Interfere with or damage the operation of the Services through any measures, including cyber-attack, transmitting viruses, adware, spyware, worms or other malicious code;
Analysis, reverse engineering, or other attempts to obtain the source code of software comprising the Services;
Discrimination, prejudice, hatred, harassment, or infringement on the rights of specific individuals or groups, or acts that encourage such discrimination, prejudice, hatred, harassment, or infringement on the rights of specific individuals or groups;
Acts that contain excessively political content, or acts that are solely for the purpose of transmitting specific political beliefs (including acts that promote terrorism);
Attempting to commit any of the preceding acts or directly or indirectly cause or facilitate any of the foregoing acts;
Any behavior that violates laws and regulations, or infringes upon the legitimate rights and interests of other users, third parties and us.
Other actions that the DOPA team has reasonable grounds to deem inappropriate.
Article 7 (Data Privacy)
We take the security of your personal information very seriously. Please refer to our Privacy Policy to learn how we process your personal information.
We kindly remind you that due to the uncertainty of the Internet, you shall be responsible for backing up the description and other information that you have obtained or created when using the Services, and we shall assume no responsibility for your UGC (including but not limited to, not being obligated to restore the Descriptive Information, etc.), except in cases where the DOPA team provides backup services in accordance with separate stipulations.
In order to provide the Services, the DOPA team may provide third parties with information obtained by us, which does not fall under the category of personal information, in the form of statistical information.
Article 8 (Advertising)
When advertising products or services provided by third parties, we will conduct review on such advertisements in accordance with the standards prescribed by us. However, responsibility for the content of advertised products or services rests with the provider of such services, and any questions or complaints about the services should be directed to the provider of such services. Except as otherwise provided by law, we shall not be responsible for the performance, reliability, safety, etc. of the advertised products or services.
Article 9 (Intellectual Property)
All intellectual property rights related to the DOPA team's website, programs, and other tangible and intangible components of the Services (including software programs, databases, icons, images, text, manuals, and other related documents) belong to the DOPA team or third parties that have licensed their use to the DOPA team.
By uploading any content to publicly accessible areas of DOPA using our Services, you grant DOPA and its sublicenses the royalty-free, perpetual, irrevocable, non-exclusive and fully sub licensable right and license, without any territorial or time restrictions and without any approval and/or compensation, to use, reproduce, modify, adapt, publish, translate, edit, dispose of, create derivative works from, distribute, perform and publicly display such content (in whole or in part) and/or to incorporate such content into existing or future works, media or technology forms.
Article 10 (Limited by the DOPA team)
In the event that a user violates or is deemed by the DOPA team to be at risk of violating this Terms or laws and regulations, we have rights to take measures concerning the use of all or part of the Services (such as asking questions in advance concerning the applicability of the violation, giving prior notice, suspending the posting of descriptions and other information, deleting descriptions and other information already posted, restricting some or all of the functions of the account, and restricting the use of the Services), as well as taking any other measures required by law or regulation.
In the event that we determine that there has been or is likely to be an infringement of rights, a crime, or any other act in violation of laws and regulations in the use of this Services, we have rights to the extent legally possible, record and store information such as descriptions related to such infringement, and report to the competent authorities and their designated network content protection organizations in accordance with laws and regulations.
If we delete your account in accordance with this Terms, all information related to you, such as access information, description information, and coins that you have acquired, will be forfeited.
If you have any questions about the measures we have taken, you can contact us and we will choose whether to change or cancel the restrictions after verifying the specific situation.
Article 11 (Filing of complaints)
You can file a complaint with us in the manner prescribed by us regarding the Services or the actions of other users who use the Services. You can contact us through the customer service channels in the DOPA App or through the email addresses disclosed in this Terms.
Complaints will be verified by an audit team organized by us and we will take action in response to the complaint.
Article 12 (Use of Virtual Coins)
Virtual Coins (Refers to all virtual coins in our Services) are used to perform acts related to the use of the Services as designated by us. You may obtain the right to use coins to the extent by purchasing coins through the purchase method specified by the DOPA team. You can use coins to purchase virtual gifts to give to other users, streamers, or other uses permitted within the Services.
You may not request the exchange of coins for content other than the content designated by the DOPA team, unless specifically approved by the DOPA team. Users are not allowed to trade coins with each other.
You may not, under any circumstances, cash in the coins they have obtained from the Services. Coins cannot be redeemed for any country/region/political entity, any form of legal tender or any form of credit transaction.
Unless otherwise provided in this Terms or by law or regulation, all sales of virtual items are final and we do not provide refunds for any purchased virtual items.
We are not responsible for any issues (e.g., payment failure, payment delay, etc.) arising from your chosen payment channel, and you should contact the payment channel directly to resolve such issues.
We may adjust the rules for the use of virtual coins at any time, and will inform you through the relevant rules within the Services at that time. If there is a conflict between the content of the rules and these terms, the content of the rules shall prevail.
Article 13 (Suspension of the Services)
We may, at its discretion, suspend all or part of the Services at any time and for any reason. In this case, we will announce the suspension of the Services to you in advance.
Notwithstanding the preceding paragraph, We may immediately suspend all or part of the Services without prior notice to you in the event that any of the following events occur:
When there is an abnormality, loss, damage, or inadequacy in our environment or the environment of the DOPA users；
When the suspension of all or part of the Services is necessary to comply with laws and regulations；
When it is necessary to protect the life, body, or property of other users or third parties；
When the provision of a third party service used by the Services is suspended；
When we deems it necessary to suspend provision of all or part of the Services for any other reason.
We are not responsible for any impact on you as a result of the suspension of the Service made in accordance with this Article.
Article 14 (Outsourcing)
We may outsource all or part of its operations related to the provision of the Services to a third party without the consent of you. However, in such case, the DOPA team shall be solely responsible for the appointment and supervision of the third party.
Article 15 (Non-warranty)
We do not guarantee that the Services will meet the specific purposes of use of you or that any specific results will be achieved.
We do not guarantee that the Services can be used successfully by you on any operating system or terminal device, nor do we have any obligation to verify the operation or make improvements to the Services in order to make such guarantee.
Although we will make every effort to ensure that the Services is bug-free, but we do not guarantee the absence of bugs or malfunctions in the Services.
We do not warrant, expressly or impliedly, that the Services or any matter related thereto will not infringe upon the rights or interests of any third party.
Article 16 (Compensation)
If your violation of this Terms or laws and regulations causes damage to the rights and interests of us, third parties, or other users, you shall bear all liability for compensation, including direct or indirect losses.
When we receive a claim or demand under the preceding paragraph, or when you breach an obligation or a representation and warranty in the Terms, you shall respond our request and independently undertake own expense and responsibility, provide us with the information necessary to defend us.
Article 17 (Disclaimer)
You shall be fully responsible for any risks involved in using our Services. We shall not be liable for any damages (including direct, indirect, incidental, special, consequential, or punitive damages) incurred by you as a result of the use of the Service (including damages caused by the actions of other users).
We shall not be liable for any factual nonconformity of the Services, including, but not limited to, safety, the absence of errors or bugs, and the prevention of infringement of rights, reliability, accuracy, completeness, validity, usefulness, fitness for a particular purpose, storage of information delivered, posted or provided by you, completeness regarding security, absence of errors or bugs, and prevention of infringement of rights, etc... We do not warrant, either explicitly or implicitly, that there will be no errors or bugs (including, but not limited to, the absence of errors or bugs and the prevention of infringement of rights).
You understand and agree that the Services is provided on an “as is” basis, at our sole discretion, based on technology and conditions at the time the Service is provided. Although we have the right to process Descriptive Information that violates the Terms or laws and regulations in accordance with this Terms, but it does not constitute a legal obligation on the part of us to immediately detect and deal with illegal activities or to deal with such illegal descriptions and other information.
We shall not be liable for any theft or unauthorized use of credit cards or other means of payment in connection with the purchase of coins by you. In addition, if we determine that there is a possibility of fraudulent use of credit cards or other means of payment, we have rights to restrict the provision of the Services for the account associated with such means of payment.
You are required to determine whether or not you need to obtain any permission, authorization, approval, notification, reporting, or other procedures required of you under applicable laws and regulations in order to use the Services, and to carry out the necessary procedures. We cannot be held responsible for these.
The necessity of withholding tax and the necessity of paying other taxes and public dues when using this Services shall be done at the expense and responsibility of you, and we shall not bear any responsibility in this regard. However, if we need to pay withholding tax procedures or other taxes and public dues in relation to the use of the Services by you, you shall cooperate in this to the extent necessary.
We shall not be liable to you in any way for the provision of the Services (including any loss of profit or any other consequential, special, indirect, or incidental damages incurred by the DOPA members). Also we do not assume any liability for any loss of profit or other consequential, special, indirect, or incidental damages that may be incurred by you. However, if you fall under the category of “consumer” as defined in the Consumer Contract Act, we shall compensate for damages incurred by you only in the case of intentional or gross negligence on the part of us.
In the event that the performance of the Services is prevented by a natural disaster, the enactment, amendment or abolition of laws and regulations or any other force majeure event, we shall not be liable for any damage caused to you by such force majeure event, notwithstanding any other provisions of the contract for the Services.
Article 18 (Severability)
If any provision of this Terms is determined to be invalid or unenforceable under the Consumer Contract Act or any other law or regulation, the relevant provision shall be changed or interpreted so as to realize the intent of the original provision to the maximum extent permitted by law, and the remaining provisions of this Terms shall remain in full force and effect.
Article 19 (Consultation)
In the event of objections or doubts arising between the parties regarding the interpretation of this Terms, or in the event of matters not stipulated in this Terms, the parties shall consult with each other in good faith and attempt to reach an amicable solution.
Article 20 (Governing law and jurisdiction)
Any disputes arising out of or in connection with the Services shall be governed by the laws of HongKong and the Jakarta Court of Hong Kong shall have exclusive jurisdiction as the court of first instance.
Article 21 (Contact details)
You can contact us by sending an email to “user_service@dopalive.com”. We will respond to and handle your request as soon as possible within the time frame prescribed by law.
Article 22 (About us)
Dopa app and Website owned and operated by MICO World Limited. You can download our app from Google Play Store for Android Devices and from Apple Store for iOS devices. Here are some Social Media Network links below you may interest.
Dopa website：https://www.dopalive.com/
Apple Store：https://apps.apple.com/app/id6451386302
Google Play Store：https://play.google.com/store/apps/details?id=com.maidocha
Address: FLAT/RM A 12/F ZJ300, 300 LOCKHART ROAD, WAN CHAI, HONG KONG